Today’s a new day! Like many, I was saddened and appalled by the senseless killing of the CEO of UnitedHealthCare. His family, friends and coworkers continue to be in my prayers.

As most of you know, I have been on a crazy beautiful health journey for the past twenty-two years and counting. For most of that time, UnitedHealthCare has been my insurance company. If you know my story, you know I have spent a lot of time at doctor’s appointments, receiving treatments and countless hospital visits. As I write this post, I am recovering at home from an outpatient surgery this morning.

For the most part, my enter actions with UnitedHealthCare have been a positive experience. They have covered most, if not all of my medical expenses over the years. The nurses at UnitedHealthCare have been wonderful to call and check up on me over the years. If there has been any dispute over a bill, the staff at UnitedHealthCare have been professional and very caring. Most have went the extra mile to help Laura and I over the years. Is UnitedHealthCare perfect? No. But is any insurance company or other business perfect all the time? Once again, no. But from someone who has dealt with multiple insurance companies over the years, UnitedHealthCare has been a blessing to Laura and I.

We all know healthcare issues and dealing with insurance companies can be overwhelming at times, but remember those who work in the healthcare industry are human beings. They have good days and bad days just like the rest of us. Most are doing their best to provide great customer service. So please, do not make the insurance industry the enemy because they are not. They’re good people trying to make a living like the rest of us. So be kind and respectful.

If you have had a poor or negative experience with any insurance company I am sorry. I would encourage you to speak with a supervisor or manager and voice your complaint. But please, do not make threats on social media or anywhere else. Violence is never the answer. Never! Like I shared earlier, be kind, respectful and please show some patience when dealing with any business. Thanks for reading. ~OC